Rug Cleaning



Are you looking for Professional Rug Cleaning?

Treat your rugs to the pampering they deserve and give them the Gold Star Rug Cleaning treatment

Here at Gold Star Furnishing Care, we’ve been providing high-quality rug cleaning services since 2001 and have the experience, professionalism, the workmanship and the care to bring the beauty back to your rugs.

Is your favourite rug looking worse for wear, have you fallen out of love with it? Let us give it some TLC to get it looking fresh clean and sparkling so you can be proud of it once again.

The only Rug Cleaning service that you should trust to look after your beloved rugs.

As the most recommended rug cleaning company in the area, we’ll provide you with the highest quality clean around. With our specialist offsite rug cleaning treatment, your rug will genuinely look back to its best in no time. We love rugs, our main goal is to do what is best and safest for your precious rugs, we don’t use any harsh chemicals, bleaching agents or other hazardous material on your rugs.

What type of rugs do we clean?

Using the correct methods and products we can safely clean all types of rugs including;

  • Oriental
  • Persian
  • Chinese
  • Afghan
  • Turkish
  • Indian
  • Nepalese
  • Pakistan
  • Iranian
  • Tufted
  • Shagpile

And rugs made from most fibres including;

  • Wool
  • Silk
  • Viscose
  • Sheepskin / Hides
  • Synthetic fibres

Whether your rug is modern or oriental, from an oriental rug specialist or a local retailer, it is your rug, a rug you love and when it has our Five Star Rug Cleaning care we will take care of it like it was our own.

6 Reason why your rugs should NOT be cleaned in the home

Rug Cleaning Dust from

  1. Dust Removal – this requires specialist beating machines only available at offsite rug cleaning facilities, vacuuming alone will not remove all of the dry soil. Can your vacuum remove all that dust in the photo?
  2. Colour Run – Rugs cleaned in the home will take much longer to dry, the extended drying times can lead to many issues including colour run, dye bleed and even shrinkage.
  3.  Fringes – these need to be dried very quickly after cleaning to avoid problems such as cellulosic browning or dye bleed from the pile of the rug.
  4. Damage to flooring – If the rug is cleaned inside your home there is a risk the floor could get excessively wet, if it is on a wooden floor this could cause the wood to swell or even discolour, if it is on a carpet it could cause issues with the dyes
  5. Odours – Rugs can have some very strong odours when they are wet and will linger in your home for some time, pet odours and some spillages can be particularly unpleasant.
  6. Drying – one of the most important parts of the cleaning process, rugs need to be dried quickly and under the correct conditions to prevent some of the issues mentioned above, this cannot be done in the home.

Any rug cleaning should be carried out away from your home using the correct tools, methods and cleaning solutions – they should not be cleaned at you property like your wall to wall carpeting would be – they are very different.

Be very wary of any company offering to clean your rugs in your home, on your drive or in their garage and for a ridiculously low price!

 First Class Rug Cleaning, out of your way

See, we’re the only company in the area who offer offsite rug cleaning facilities. That means we won’t get in your way. You won’t have to worry about unfamiliar products and smells (and people!) in your home either.

Because we’ll come and collect your rug and do the whole clean offsite in our dedicated rug cleaning premises, or you can drop your rugs off to us to if that’s easier for you.

And we’ll only bring it back when we’re completely satisfied that it’s clean. (Oh, don’t worry, we will bring it back.)

Find Out How Our Rug Cleaning Process Can Transform Your Rug and Enhance Its Natural Feel and Colour

Perfect Rug Cleaning results every time with our 10 step pampering process to look after your rug.

Whatever kind of rug you need cleaning, we’ll treat it with the utmost care and give it our full attention with plenty of TLC during our specialist rug cleaning processes. If it’s important to you and your family, it’s important to us.

Your rug will be cleaned using the correct method for the type of rug and only the safest solutions will be used throughout our unique, ten-step process.

The reason why we go to such lengths? Because you’re guaranteed outstanding results.

Step 1: Pre Clean Inspection

Every rug we are asked to clean is inspected prior to any work starting on it, we will inspect the rug for any pre-existing damage such as dye bleed, staining, areas of wear and some rug characteristics such as abrash and white knot. We will leave you with a written inspection sheet highlighting any concerns prior to us taking the rug away from your property.Once the rug is back at our studio it will be given further inspection to make sure nothing was missed. This thorough inspection process allows us to decide on the correct cleaning method to be used to clean your precious rug.

Step 2: Dry Soil Removal

Like you carpet fibres, rugs are designed to hide dry soil. Did you know a 6×4 rug can hide several kg of dirt!!!

This is probably the most important part of any cleaning process, cleaning without removing the soil will turn the soil into mud. We first vacuum the rug then it is mechanically beaten using vibrations on the reverse to loosen the dry soil which fall away from the face of the rug through a grid onto the floor.

This process alone can make your rug so much lighter in weight, and by removing the dirt it prevents damage being caused to the fibres from abrasion.

Step 3: Pre Treatment / Decontamination

Depending on the condition of the rug and if it has any odours such as urine, mould or mildew, it may need decontamination, this is the only way to reduce these types of odours. However it is important to be aware that not all odours can be successfully removed.

Step 4: Rug Wash

The correct washing process is carried out to suit the type of rug, this could be by submerging the rug in cold water and special shampoos while agitating with soft brushes, or it could be by extraction cleaning.

Step 5: Spot and Fringe Treatment

Any spots or marks that are still evident following the wash process will be treated using the appropriate solutions, fringes will also be treated and cleaned to get them clean, some staining on cotton fringes can be permanent. We never use any form of bleach on fringes to whiten them, this can deteriorate the fibres and cause them to rot and the fringes were never white in the first place!

Step 6: Rug RinseRug Cleaning Rinse from

This step enables us to remove all of the cleaning solution used in the cleaning process, this is done by running clean cold water over the rug removing the residues in its flow, we continue this process until all residues have been removed. Leaving cleaning residue in the fibres can lead to rapid re-soiling as well as the fibres feeling coarse.

Rug Cleaning Extraction from 7: Water Extraction

This process removes the excess water from the rug before it is taken into the drying room. It is essential as much moisture is removed from the rug so the drying time is reduced, this helps prevent the risk of issues such as colour run, browning and mould growth.


Step 8: Grooming and Protector

Once we are happy with the cleaning of your rug we apply the anti stain protection if you have requested it. This puts a coating on each fibre which helps protect it against staining and re-soiling, giving you more time to mop up spillages that may occur, this coating will also help reduce abrasion wear.

The face fibres of the rug will then be groomed ensuring the pile is tangle free and laying in one direction.

Step 9: Speed Dry

The rug is hung in our drying room which is temperature and humidity controlled, air movers are used to force warm air across the rug. This is the safest method for drying rugs and ensures optimum drying conditions for your rug.

Step 10: Final Groom and Post inspection

Once the rug is completely dry it is laid out given a final groom, we will then thoroughly inspect the rug and release it for delivery back to you. Your rug will be wrapped for delivery to protect it from dust and soiling, once delivered back to you, we will lay it out for you.

6 Reasons you should choose us for your Rug Cleaning

  1. We have the only dedicated rug cleaning facility in the area, we even have other cleaners bring their customers rugs to us
  2. Your rug will get deep down cleaning which removes embedded grit extending the life of your rug
  3. The richness of bright, vibrant colours of your rug restored
  4. We will collect and return your rug, or you can bring it to us
  5. Honest pricing, we don’t just guess prices,  we’ll inspect your rug once we have it at our unit and give you an exact price before we start cleaning it
  6. All our staff are fully trained and insured

Love your rug again

So if you’re looking to get rid of unsightly marks and stains and get your rugs back to looking the way they’re meant to, let’s talk. We’re highly experienced in all methods of rug cleaning, and in all types and constructions of oriental and modern rugs. We use the most advanced rug cleaning techniques in the industry too.

Get your free quote with no annoying sales pitch and no obligations

It’ll cost you less than you think to restore your rug to its former beauty.

Give us a call on 0808 144 0190 or click the button to fill in the form below to find out just how little a Five Star clean costs.

And, don’t forget, we’ll include pick-up and delivery throughout Bedfordshire and Hertfordshire with every rug cleaning service, or you can drop your rugs off to us if that is more convenient. Let’s get this done right.

Click the button and pop your details in the form to request a call back at a time to suit you. Request Callback